At this year’s Web Summit, one idea cut through the noise. In a world obsessed with data, automation and optimisation, the real competitive edge is something you can’t measure at all. Soul. From how we design brands to how we build teams, the work that truly resonates is the work that feels alive. In this blog, I explore why creativity needs curiosity, culture, and human-led storytelling more than ever, and why soul still matters even in the age of AI.